Before a couple decide to book our venue, we incur quite a lot of costs involved in showing couples around the venue; wedding fairs, wedding coordinators, refreshments, emails, phone calls, visits, follow-up meetings, all this takes TIME and it costs money.
We spend time with couples pulling the vision of their perfect wedding together which includes time to prepare a personalised quote. When the couple book, we also spend time preparing a Wedding Wow Pack which we post out to the couple.
Terms and Conditions are in place for every couple who chooses to get married at The Wellbeing Farm and when you make a provisional booking, we give you 7 days to really make sure it is the right decision.
The deposit secures the date as once the date is booked, we refuse any other bookings and enquiries for the date. As we are an exclusive venue, if a customer cancels the wedding for any reason, there is no guarantee that we can fill the date. We always offer the couple the opportunity to transfer to an alternative date with no cost incurred to themselves.
We work on a very small profit margin, and what small profit we do make we plough back into the business …you just have to look back over our few years to see the positive expensive changes to transform the venue into what it is today …and there is more to come.